Returns & Exchanges

At LV1 Studio, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your LV1 Studio account or visit our online Returns Portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.